Pest Control Reviews

What Others Are Saying

Just Wanted to say Thank You!

Thank you Mathis Exterminating for the work you guys did. Two bees nest were treated for us. Just wanted to say thank you!

Mathew McMoore

Thank You So Much

Thank you so much for everything you do!

The Hales

I thought you should know

I thought you should know that your team member Ray went out of his way for me today. He discovered a hole that a small rodent could get in under my house and fixed it for me.

Thank You,


Friendly, Knowledgeable and Professional

I just wanted to thank you for the friendly, knowledgeable and professional service you provided to me and my dwelling. I appreciated your willingness to patiently answer my 20 questions (at least that many!) and the prompt follow up for the structural treatment. Honesty and integrity do not get recognized quite enough these days. I honor yours.



Always professional, knowledgeable, thorough.

I appreciate all the guys who have serviced my house, Kent, Elliott, Ryan, and Phillip! Always professional, knowledgeable, thorough. Mathis is an excellent business to work with!

Simone Alberts

I really love their services.

I really love their services. I have a rental in Tacoma that had a couple rats and with the help of Kent, the rats are virtually gone.
Also recently I had yellow jackets in my house, Kent immediately stopped by and took care of them for us. Such a relief!
Thank you, guys!



I am COMPLETELY impressed at how quickly ~ I mean within 15 minutes of hanging up the phone he was here. The Technician was exceptional! I really needed to let you know that I appreciate that kind of customer service.

Cyndi Lucas

Excellent Job

Your technician did an excellent job. He is very professional, thorough and knowledgeable.


Mrs. Burks

What a ‘blessed day’

What a ‘blessed day’ I was fortunate to have today! It showed very clearly there are still good caring people with sincere kindness out there willing to give themselves freely and being there for one another. Your valued employee, Russ, is such a young man! He goes to the head of the class. I’m 80 years old, live only with my dog Sadie, and I have an ant problem, but have difficulty getting around. I was unable to trim my many shrubs and trees as needed, but Russ came to my rescue on his own and did a really fantastic job of cutting everything back for me and refused payment for all his good, hard work. What an outstanding young man! Russ has always been courteous and good at what he does working, but this goes beyond all that is expected of an employee. How very lucky you are to have Russ on your team!!!

Patti Wilson


It was SO good to return to the beach house and find it RAT FREE. Your company did what we thought was not possible. Thank you!!

Good Job Kent!!!

Jeanie Basel

Great Service Today

I just wanted to thank Matt for his great service today. It was the second time in two weeks he has been out here because as he says, ‘the bees like your house.’ I got a quick response from the dispatcher. When I explained that they were back after just hiring your service to get them from the attic, the company was gracious enough to come back out again and take care of them, as it had been a short time since my last visit.

My husband and I are trying to prevent them from getting in because we had a builder who didn’t use materials to prevent pests, but it is nice to know we have a company to call whenever we need help with this problem. Matt worked really hard both times he was out here, was friendly and efficient, even took care of some outside nests he found that I didn’t point out. I will definitely recommend and use your company!

Rayna and Luke Brandon

Professional, Polite and Knowledgeable

I just got off the phone with Mr. Sprinkles, he called just to say what a great experience he had today when Forrest was out. He said Forrest was professional, polite, knowledgeable and that he was a really cool guy.

Nice work Forrest!

Mathis Exterminating Customer Service

Awesome Service!

Awesome service!

Randy Webster

Honest, Trustworthy and Ethical

I just wanted to let you know that I had some dealings with your company last week, and more specifically one of your employees by the name of Kent Welborn. I thought it was important that you know some things about that meeting.

Kent was on time. He was pleasant. He was honest, trustworthy and ethical. Frankly, anymore I really don’t expect to get that kind of service, so THANKS! He had every opportunity to take advantage of a bad situation for financial gain, but he didn’t. He told the truth, took the time to explain it to me, and to the other real estate agent, and saved the entire transaction.

Anytime I have a client or fellow agent looking for pest control, your name will be on the very top of my list. Again, thank you for employing people like Kent.

Sincerely Yours,

Shannon King-Wilson
Windermere Puyallup/Canyon Road

He Came and Did His “Magic”

Please tell Kent, THANK YOU! The ants were so bad, I almost left my house. When he came and did his “magic” I haven’t seen them since! Thank You So Much!

Kathleen Fenkner

I was so impressed.

My parents signed up a few months back and were happy, so I called Mathis.  Kent came out a couple days later to talk to me and give me a free estimate.  He was wonderful.  He asked about my concerns and took the time to explain the process and answer all of my questions.  I signed up right away.  He sprayed, de-webbed and killed the spiders and egg sacks he could see.

I was so impressed with him. He was friendly and professional and made me feel comfortable.  I liked the fact that he'll always be the one doing the service too.  There won't be 10 different people coming and going.

Andrea B.

Very happy with Mathis!

Very happy with Mathis! Was told by one company that they couldn't solve the problem. Mathis came, saw the problem and treated the next day! The tech was very nice, worked fast and was very considerate of the fact I have very young children running around my house! I will be calling this company for future problems!

David Leighton

I recommend Mathis without reservation

Mathis, and Eliot, in particular, have taken a thorough and dedicated approach to helping me manage the rat problem on my property. They are honest and leave no stone unturned to resolve problems. Eliot has responded and been available quickly ever time I have needed assistance. The pricing structure is clear and fair. I recommend Mathis without reservation.

Janet McLane

Very knowledgeable… friendly service and fast!

Tech was very knowledgeable about my particular ant problem, friendly service and fast!

Jeremy Eaton

I’ve Got You On My List

Still no sign of those pests coming back. I’ve got you on my list of people to refer. Let me know if I can be of service to you.

Teresa London

I Have Never Received Such Great Customer Service

I want to express how nice it is to have a pest control vendor for our property that makes us feel special. I have worked at our 8 Hundred West property since July of 2016 and we see our Mathis technician, Martin Houser, every Friday like clockwork. He enters the leasing office with such a wonderful and professional attitude. The way that he treats us here is the reason why I would recommend Mathis Exterminating to other Property Managers and the reason why I requested bids for other properties that I just received responsibility for.

We don’t have any pest issues and I know the reason is because our Mathis tech, Martin, is insuring that the property is maintained properly. I wanted to inform his supervisor that in the 15 years as a Property Manager I have never received such great customer service as Martin provides. We are very thankful!

Cassidy A Cobb
Property Manager
Fulcrum Real Estate Services
Multi Site Property Manager

Excellent Customer Service

Mathis is very fortunate to have a technician like Ray. On several occasions now I have been home when Ray comes to do our quarterly spray and I have been able to chat with him. He is so very knowledgeable, friendly and professional. Ray takes time to answer any questions I have and always provides me with very useful information. And, Ray always has a smile on his face! Each and every time he sprays the house he moves the dog water dish away from the house to a safe place for the dogs.

Nowadays excellent customer service is not received very often, so top notch performers such as Ray deserved to be recognized as a valuable employee. Not very often do I take the time to search out how to submit testimonials for service I have received, but today after Ray left I truly felt the need to reach out to his employer to let you know what an awesome technician he is.

Thanks Again,


Wonderful to Work With

Rachael you have been wonderful to work with. I was so stressed at work over an incident that went down right before I got your call. Your demeanor and professionalism calmed me down right away…


Always a Delight Seeing Him

Please thank your Technician for us, for a great job! Sorry we missed him during his most recent visit; it’s always a delight seeing him. Let him know a pathway around the house has been cleared so he can put his pitch helmet away!

Deborah Petzal

Such a Wonderful Job

Thank you! Your employee, Mike Lackey, did such a wonderful job at my house that I had to write and let you know. There were several openings between the skirting boards and the ground where rodents had entered and wreaked havoc; my regular exterminator identified where these holes were and how to fix them, but they don't perform this work themselves. A friend -- Marti Grant -- recommended Mathis, and I couldn't be more pleased with the work Mike did. In 90+ heat, he put in over an 8-hr day at my house with no complaints, then came back twice more to finish the job. And what a job! He even made sure to rehang the crawl space door and install new hardware. It looks better now than it ever did.

All in all, working with Mike was a great experience. Having rodents invade your home can be nerve-wracking at best, and Mike totally put me at ease. He is professional, friendly and compassionate, and made this newbie homeowner feel listened to and well cared for. I hope you know what a great asset he is to your company.

Thanks again!

Ann Schnitz

Great Job

We have been customers for several years now and I just wanted to let you know what a great job your company has done for us! I originally heard about Mathis through the Dori Monson Show and soon thereafter signed up. We have been very pleased with the service and your company in general! We have found the Technician to be thorough and dependable and Mathis to be the epitome of integrity!

Thank you for a job well done and keep up the good work!!!