My parents signed up a few months back and were happy, so I called Mathis. Kent came out a couple days later to talk to me and give me a free estimate. He was wonderful. He asked about my concerns and took the time to explain the process and answer all of my questions. I [...]
I really love their services. I have a rental in Tacoma that had a couple rats and with the help of Kent, the rats are virtually gone. Also recently I had yellow jackets in my house, Kent immediately stopped by and took care of them for us. Such a relief! Thank you, guys!
I appreciate all the guys who have serviced my house, Kent, Elliott, Ryan, and Phillip! Always professional, knowledgeable, thorough. Mathis is an excellent business to work with!
Very happy with Mathis! Was told by one company that they couldn't solve the problem. Mathis came, saw the problem and treated the next day! The tech was very nice, worked fast and was very considerate of the fact I have very young children running around my house! I will be calling this company for [...]
Mathis, and Eliot, in particular, have taken a thorough and dedicated approach to helping me manage the rat problem on my property. They are honest and leave no stone unturned to resolve problems. Eliot has responded and been available quickly ever time I have needed assistance. The pricing structure is clear and fair. I recommend [...]
I just got off the phone with Mr. Sprinkles, he called just to say what a great experience he had today when Forrest was out. He said Forrest was professional, polite, knowledgeable and that he was a really cool guy. Nice work Forrest!
Thank you! Your employee, Mike Lackey, did such a wonderful job at my house that I had to write and let you know. There were several openings between the skirting boards and the ground where rodents had entered and wreaked havoc; my regular exterminator identified where these holes were and how to fix them, but [...]
Mathis is very fortunate to have a technician like Ray. On several occasions now I have been home when Ray comes to do our quarterly spray and I have been able to chat with him. He is so very knowledgeable, friendly and professional. Ray takes time to answer any questions I have and always provides [...]
Please thank your Technician for us, for a great job! Sorry we missed him during his most recent visit; it’s always a delight seeing him. Let him know a pathway around the house has been cleared so he can put his pitch helmet away!
I just wanted to thank Matt for his great service today. It was the second time in two weeks he has been out here because as he says, ‘the bees like your house.’ I got a quick response from the dispatcher. When I explained that they were back after just hiring your service to get [...]
Rachael you have been wonderful to work with. I was so stressed at work over an incident that went down right before I got your call. Your demeanor and professionalism calmed me down right away…
What a ‘blessed day’ I was fortunate to have today! It showed very clearly there are still good caring people with sincere kindness out there willing to give themselves freely and being there for one another. Your valued employee, Russ, is such a young man! He goes to the head of the class. I’m 80 [...]
I just wanted to thank you for the friendly, knowledgeable and professional service you provided to me and my dwelling. I appreciated your willingness to patiently answer my 20 questions (at least that many!) and the prompt follow up for the structural treatment. Honesty and integrity do not get recognized quite enough these days. I [...]
I thought you should know that your team member Ray went out of his way for me today. He discovered a hole that a small rodent could get in under my house and fixed it for me. Thank You,
I just wanted to let you know that I had some dealings with your company last week, and more specifically one of your employees by the name of Kent Welborn. I thought it was important that you know some things about that meeting. Kent was on time. He was pleasant. He was honest, trustworthy and [...]
I am COMPLETELY impressed at how quickly ~ I mean within 15 minutes of hanging up the phone he was here. The Technician was exceptional! I really needed to let you know that I appreciate that kind of customer service.