Pest Control Reviews

What Others Are Saying


I Have Never Received Such Great Customer Service

I want to express how nice it is to have a pest control vendor for our property that makes us feel special. I have worked at our 8 Hundred West property since July of 2016 and we see our Mathis technician, Martin Houser, every Friday like clockwork. He enters the leasing office with such a wonderful and professional attitude. The way that he treats us here is the reason why I would recommend Mathis Exterminating to other Property Managers and the reason why I requested bids for other properties that I just received responsibility for.

We don’t have any pest issues and I know the reason is because our Mathis tech, Martin, is insuring that the property is maintained properly. I wanted to inform his supervisor that in the 15 years as a Property Manager I have never received such great customer service as Martin provides. We are very thankful!

Cassidy A Cobb
Property Manager
Fulcrum Real Estate Services
Multi Site Property Manager

Mathis Exterminating Pest Control Service
5.0
2017-01-06T09:30:50+00:00

Cassidy A Cobb
Property Manager
Fulcrum Real Estate Services
Multi Site Property Manager

In the 15 years as a Property Manager I have never received such great customer service as Martin provides.

RAT FREE

It was SO good to return to the beach house and find it RAT FREE. Your company did what we thought was not possible. Thank you!!

Good Job Kent!!!

Jeanie Basel

Mathis Exterminating Pest Control Service
5.0
2017-01-31T10:11:40+00:00

Jeanie Basel

It was SO good to return to the beach house and find it RAT FREE. Your company did what we thought was not possible. Thank you!!

COMPLETELY Impressed

I am COMPLETELY impressed at how quickly ~ I mean within 15 minutes of hanging up the phone he was here. The Technician was exceptional! I really needed to let you know that I appreciate that kind of customer service.

Cyndi Lucas

Mathis Exterminating Pest Control Service
5.0
2017-01-31T10:15:43+00:00

Cyndi Lucas

I am COMPLETELY impressed at how quickly ~ I mean within 15 minutes of hanging up the phone he was here. The Technician was exceptional! I really needed to let you know that I appreciate that kind of customer service.

Great Job

We have been customers for several years now and I just wanted to let you know what a great job your company has done for us! I originally heard about Mathis through the Dori Monson Show and soon thereafter signed up. We have been very pleased with the service and your company in general! We have found the Technician to be thorough and dependable and Mathis to be the epitome of integrity!

Thank you for a job well done and keep up the good work!!!

Sincerely,
Mathis Exterminating Pest Control Service
5.0
2017-01-31T10:20:12+00:00
Ruth Vaughan

Honest, Trustworthy and Ethical

I just wanted to let you know that I had some dealings with your company last week, and more specifically one of your employees by the name of Kent Welborn. I thought it was important that you know some things about that meeting.

Kent was on time. He was pleasant. He was honest, trustworthy and ethical. Frankly, anymore I really don’t expect to get that kind of service, so THANKS! He had every opportunity to take advantage of a bad situation for financial gain, but he didn’t. He told the truth, took the time to explain it to me, and to the other real estate agent, and saved the entire transaction.

Anytime I have a client or fellow agent looking for pest control, your name will be on the very top of my list. Again, thank you for employing people like Kent.

Sincerely Yours,

Shannon King-Wilson
Windermere Puyallup/Canyon Road

Mathis Exterminating Pest Control Service
5.0
2017-01-31T10:22:23+00:00

Shannon King-Wilson
Windermere Puyallup/Canyon Road

I just wanted to let you know that I had some dealings with your company last week, and more specifically one of your employees by the name of Kent Welborn. I thought it was important that you know some things about that meeting. Kent was on time. He was pleasant. He was honest, trustworthy and ethical. Frankly, anymore I really don’t expect to get that kind of service, so THANKS! He had every opportunity to take advantage of a bad situation for financial gain, but he didn’t. He told the truth, took the time to explain it to me, and to the other real estate agent, and saved the entire transaction. Anytime I have a client or fellow agent looking for pest control, your name will be on the very top of my list. Again, thank you for employing people like Kent. Sincerely Yours,

I thought you should know

I thought you should know that your team member Ray went out of his way for me today. He discovered a hole that a small rodent could get in under my house and fixed it for me.

Thank You,

B.D.

Mathis Exterminating Pest Control Service
5.0
2017-01-31T10:29:15+00:00

B.D.

I thought you should know that your team member Ray went out of his way for me today. He discovered a hole that a small rodent could get in under my house and fixed it for me. Thank You,

Excellent Job

Your technician did an excellent job. He is very professional, thorough and knowledgeable.

Thanks,

Mrs. Burks

Mathis Exterminating Pest Control Service
5.0
2017-01-31T10:30:10+00:00

Mrs. Burks

Your technician did an excellent job. He is very professional, thorough and knowledgeable. Thanks,

I’ve Got You On My List

Still no sign of those pests coming back. I’ve got you on my list of people to refer. Let me know if I can be of service to you.

Teresa London

Mathis Exterminating Pest Control Service
5.0
2017-01-31T10:31:39+00:00

Teresa London

Still no sign of those pests coming back. I’ve got you on my list of people to refer. Let me know if I can be of service to you.

Friendly, Knowledgeable and Professional

I just wanted to thank you for the friendly, knowledgeable and professional service you provided to me and my dwelling. I appreciated your willingness to patiently answer my 20 questions (at least that many!) and the prompt follow up for the structural treatment. Honesty and integrity do not get recognized quite enough these days. I honor yours.

Sincerely,

Donna

Mathis Exterminating Pest Control Service
5.0
2017-01-31T10:32:55+00:00

Donna

I just wanted to thank you for the friendly, knowledgeable and professional service you provided to me and my dwelling. I appreciated your willingness to patiently answer my 20 questions (at least that many!) and the prompt follow up for the structural treatment. Honesty and integrity do not get recognized quite enough these days. I honor yours. Sincerely,

What a ‘blessed day’

What a ‘blessed day’ I was fortunate to have today! It showed very clearly there are still good caring people with sincere kindness out there willing to give themselves freely and being there for one another. Your valued employee, Russ, is such a young man! He goes to the head of the class. I’m 80 years old, live only with my dog Sadie, and I have an ant problem, but have difficulty getting around. I was unable to trim my many shrubs and trees as needed, but Russ came to my rescue on his own and did a really fantastic job of cutting everything back for me and refused payment for all his good, hard work. What an outstanding young man! Russ has always been courteous and good at what he does working, but this goes beyond all that is expected of an employee. How very lucky you are to have Russ on your team!!!

Patti Wilson

Mathis Exterminating Pest Control Service
5.0
2017-01-31T10:34:28+00:00

Patti Wilson

What a ‘blessed day’ I was fortunate to have today! It showed very clearly there are still good caring people with sincere kindness out there willing to give themselves freely and being there for one another. Your valued employee, Russ, is such a young man! He goes to the head of the class. I’m 80 years old, live only with my dog Sadie, and I have an ant problem, but have difficulty getting around. I was unable to trim my many shrubs and trees as needed, but Russ came to my rescue on his own and did a really fantastic job of cutting everything back for me and refused payment for all his good, hard work. What an outstanding young man! Russ has always been courteous and good at what he does working, but this goes beyond all that is expected of an employee. How very lucky you are to have Russ on your team!!!

Wonderful to Work With

Rachael you have been wonderful to work with. I was so stressed at work over an incident that went down right before I got your call. Your demeanor and professionalism calmed me down right away…

Connie

Mathis Exterminating Pest Control Service
5.0
2017-01-31T10:35:27+00:00

Connie

Rachael you have been wonderful to work with. I was so stressed at work over an incident that went down right before I got your call. Your demeanor and professionalism calmed me down right away…

Great Service Today

I just wanted to thank Matt for his great service today. It was the second time in two weeks he has been out here because as he says, ‘the bees like your house.’ I got a quick response from the dispatcher. When I explained that they were back after just hiring your service to get them from the attic, the company was gracious enough to come back out again and take care of them, as it had been a short time since my last visit.

My husband and I are trying to prevent them from getting in because we had a builder who didn’t use materials to prevent pests, but it is nice to know we have a company to call whenever we need help with this problem. Matt worked really hard both times he was out here, was friendly and efficient, even took care of some outside nests he found that I didn’t point out. I will definitely recommend and use your company!

Rayna and Luke Brandon

Mathis Exterminating Pest Control Service
5.0
2017-01-31T10:37:43+00:00

Rayna and Luke Brandon

I just wanted to thank Matt for his great service today. It was the second time in two weeks he has been out here because as he says, ‘the bees like your house.’ I got a quick response from the dispatcher. When I explained that they were back after just hiring your service to get them from the attic, the company was gracious enough to come back out again and take care of them, as it had been a short time since my last visit. My husband and I are trying to prevent them from getting in because we had a builder who didn’t use materials to prevent pests, but it is nice to know we have a company to call whenever we need help with this problem. Matt worked really hard both times he was out here, was friendly and efficient, even took care of some outside nests he found that I didn’t point out. I will definitely recommend and use your company!

Just Wanted to say Thank You!

Thank you Mathis Exterminating for the work you guys did. Two bees nest were treated for us. Just wanted to say thank you!

Mathew McMoore

Mathis Exterminating Pest Control Service
5.0
2017-01-31T10:39:16+00:00

Mathew McMoore

Thank you Mathis Exterminating for the work you guys did. Two bees nest were treated for us. Just wanted to say thank you!

Awesome Service!

Awesome service!

Randy Webster

Mathis Exterminating Pest Control Service
5.0
2017-01-31T10:39:56+00:00

Randy Webster

Awesome service!

Always a Delight Seeing Him

Please thank your Technician for us, for a great job! Sorry we missed him during his most recent visit; it’s always a delight seeing him. Let him know a pathway around the house has been cleared so he can put his pitch helmet away!

Deborah Petzal

Mathis Exterminating Pest Control Service
5.0
2017-01-31T10:41:42+00:00

Deborah Petzal

Please thank your Technician for us, for a great job! Sorry we missed him during his most recent visit; it’s always a delight seeing him. Let him know a pathway around the house has been cleared so he can put his pitch helmet away!

Thank You So Much

Thank you so much for everything you do!

The Hales

Mathis Exterminating Pest Control Service
5.0
2017-01-31T10:42:37+00:00

The Hales

Thank you so much for everything you do!

Excellent Customer Service

Mathis is very fortunate to have a technician like Ray. On several occasions now I have been home when Ray comes to do our quarterly spray and I have been able to chat with him. He is so very knowledgeable, friendly and professional. Ray takes time to answer any questions I have and always provides me with very useful information. And, Ray always has a smile on his face! Each and every time he sprays the house he moves the dog water dish away from the house to a safe place for the dogs.

Nowadays excellent customer service is not received very often, so top notch performers such as Ray deserved to be recognized as a valuable employee. Not very often do I take the time to search out how to submit testimonials for service I have received, but today after Ray left I truly felt the need to reach out to his employer to let you know what an awesome technician he is.

Thanks Again,

Rhonda

Mathis Exterminating Pest Control Service
5.0
2017-01-31T10:43:40+00:00

Rhonda

Mathis is very fortunate to have a technician like Ray. On several occasions now I have been home when Ray comes to do our quarterly spray and I have been able to chat with him. He is so very knowledgeable, friendly and professional. Ray takes time to answer any questions I have and always provides me with very useful information. And, Ray always has a smile on his face! Each and every time he sprays the house he moves the dog water dish away from the house to a safe place for the dogs. Nowadays excellent customer service is not received very often, so top notch performers such as Ray deserved to be recognized as a valuable employee. Not very often do I take the time to search out how to submit testimonials for service I have received, but today after Ray left I truly felt the need to reach out to his employer to let you know what an awesome technician he is. Thanks Again,

He Came and Did His “Magic”

Please tell Kent, THANK YOU! The ants were so bad, I almost left my house. When he came and did his “magic” I haven’t seen them since! Thank You So Much!

Kathleen Fenkner

Mathis Exterminating Pest Control Service
5.0
2017-01-31T10:45:04+00:00

Kathleen Fenkner

Please tell Kent, THANK YOU! The ants were so bad, I almost left my house. When he came and did his “magic” I haven’t seen them since! Thank You So Much!
5.0
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